If this is your first time renting with us, these answers should cover the basics. Still stuck? Use the form or call us.
How does delivery work?
After you book and pay, you choose a drop-off date + time window and your address at checkout. We personally deliver the equipment to you during that window, and come back to pick it up at the return window you picked. No counter, no hauling on your end.
Is the deposit really refundable?
Yes. The $75 deposit is collected alongside your rental total at booking. After we pick the equipment back up and confirm it's in the condition we dropped it off in, we refund the deposit to your original payment method — usually within 1–2 business days.
What happens if I damage the equipment?
Notify us as soon as you notice any issue — we'd rather hear it from you. For minor damage covered by normal wear and tear, no charge. For anything beyond that, we'll apply your deposit first; anything above that is invoiced based on documented repair cost.
How do I know what's available?
Every item on the Browse page is current inventory. If an item is booked for your dates, the booking flow will tell you before you pay. If you don't see what you need, call or email — we may have it in the pipeline.
What's the service area?
We deliver in the Buffalo / Minneapolis area. If you're right on the edge of the map, give us a call or email — we may be able to make it work.
Do I need to bring my own fuel / supplies?
For gas-powered equipment, the rental includes a full tank at drop-off; please have it refueled by the time we pick it back up. Consumables (bags, oil, extra cords) are the renter's responsibility unless specifically listed in "What's included" on the product page.
Can I extend my rental?
If the equipment is still available after your pickup date, yes — call or email before the scheduled pickup and we'll add days at the same daily rate.